At CalibroMeasure, we receive many RFQs.
They often come with detailed part drawings, tolerance bands, inspection requirements, target cycle times, and sometimes even preferred machine specifications. On paper, it looks like everything is in place to quote.
But we don’t send a quote right away.
We usually ask, “Can we come see it once?”
This isn’t because we doubt the technical data. It’s because we know that inspection challenges rarely live in drawings. They live on the shopfloor in the way parts are loaded, the time operators take to set each feature, the gap between production and quality targets, and in the small workarounds people stop noticing over time.
That visit changes everything.
It helps us understand whether the challenge is about in-process inspection or final inspection.
It helps us see if the customer needs absolute inspection, where the system validates the part independently or if the issue is repeatability due to clamping, fixture drift, or operator dependency.
Very often, the solution the customer is asking for isn’t what they actually need.
A manual gauge request may require automation.
A cycle time concern might be better solved by redesigning the fixture.
An accuracy issue may stem from setup inconsistency, not the gauge itself.
That’s why we prefer to observe first before offering anything.
Because we’re not just in the business of supplying inspection machines. We’re in the business of building systems that fit your line, your part and your people.
And that process begins with showing up.
It’s a mindset built into how our sales team works.
They’re not just here to sell. They’re here to understand.
They ask the right questions, spend time with the operator, and walk the line before writing the proposal.
In a world where most vendors respond quickly with catalog solutions, we choose to pause and listen.
Because when you get the inspection system right everything downstream improves.
And to get it right, you need to understand more than just numbers.
That’s our differentiator.
Not speed of quoting. But depth of understanding.
That’s why, even after receiving a complete RFQ, we often ask just one thing:
“Can we come see it once?”
